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[12th Pass] Amazon off campus drive – 2022 – Virtual Customer Service – India

By Job's 4 U

Published on:

 

Information and Skills Required

Wanted abilities:

  • Activity arranged, self-restrained and coordinated
  • Successful time usage abilities and capacity to focus on work time to guarantee efficiency and division principles
  • Capacity to discuss plainly with both inner and outer clients
  • Great cognizance abilities – capacity to plainly comprehend and address client issues fittingly
  • Great arrangement abilities – capacity to form syntactically right, compact, and exact composed reactions
  • Capacity to utilize a work area/Laptop PC framework, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Great composing abilities

Favored Criteria:

  • Ought to be self-propelled, spurred and task driven person who can catch on quickly and work with negligible help from Manager and Lead.
  • Ought to guarantee continuous web network during working shift to guarantee greatest efficiency
  • Ought to guarantee ‘Work-like’ climate with no aggravation during the work hours.
  • The ideal up-and-comers will be agreeable in a speedy, performed multiple tasks, high-energy climate. They will be imaginative and logical issue solvers intensely for incredible client support.

Client Focus:

  • Magnificent client care abilities, including keeping up with center around the client issue in a quick moving climate
  • Capacity to relate to and focus on client needs
  • Shows relational abilities with a different client base
  • Shows compromise, exchange, and de-acceleration abilities
  • Shows possession to determine testing client issues, heightening when vital
  • Capacity to decide client needs and give proper arrangements
  • Keep up with ordinary and solid participation, including the everyday timetable as appointed
  • Adaptable with the functioning timetable; might be supposed to show up on Saturday or Sunday, occasions and occasions
  • Capacity to stay at work past 40 hours as expected by business – however much 60 hours per week, most frequently happening in the weeks encompassing the Christmas season

Critical thinking Skills:

  • Viable critical thinking abilities including direction, using time productively and quick prioritization of errands as appointed
  • Capacity to move toward issues sensibly and reasonably
  • Activity situated and self-restrained
  • Coordinated and thorough
  • Capacity to rapidly and really focus on work time in different offices to address business issue
  • Capacity to stay under control in profoundly heightened circumstances



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