CGI is recruiting for the post of Service Desk Technical Analyst Students from Any Background can apply for CGI Off Campus Hiring 2022. Intrigued and qualified up-and-comers can peruse more subtleties underneath. (CGI Off Campus Drive 2022)
CGI Recruitment :
- Organization Name – CGI
- Post Name – Service Desk Technical Analyst
- Degree – Any Bachelor’s Degree or Master
- Branch – CS, IT, ECE
- Batch – 2018, 19, 20, 21, 2022
- Salary – ₹ 3.7 LPA*
- Experience – Fresher (0 – 2)
- Location – Bengaluru
Obligations and obligations
- Answer demands for specialized help by following endorsed systems.
- Research detailed occurrences utilizing accessible data sources and devices. Analyze, emergency and resolve equipment, programming, applications or essential organization related issues.
- Log all contacts and report every one of the exercises and results precisely and totally inside the occurrence the executives apparatus.
- Appoint unsettled passes to the proper help group.
- Proactively screen, follow up and facilitate the goal of alloted and forthcoming tickets.
- Distinguish and heighten tickets requiring critical consideration and activity.
- Remain current with framework data, changes and updates.
- Stick to work timetables, participation and leave strategies.
- Expected capabilities to find success in this job (graduation is must)
- Any UG/PG degree.
- Superb talking and composing abilities in English with an impartial highlight, right language and linguistic structure.
- Information on the most proficient method to utilize PC and fundamental attention to Microsoft instruments like word, succeed and so forth.
- Eagerness to work in a 24*7 climate on rotational movements.
- Capacity to think obviously, break down the issue and do whatever it takes to fix the issue
Abilities
- Correspondence (Oral/Written)
- Client assistance and Support
- Critical thinking/Decision-production
