Zycus Hiring Technical Support Executive Fresher Apply Now Page

 

About Us

Zycus is a trailblazer in Cognitive Procurement programming and has been a confided in accomplice of decision for enormous worldwide endeavors for a considerable length of time. Zycus has been reliably perceived by Gartner, Forrester, and different experts for its Source to Pay incorporated suite. Zycus powers its S2P programming with the progressive Merlin AI Suite. Merlin AI assumes control over the strategic errands and enables obtainment and AP officials to zero in on essential undertakings; offers information driven noteworthy bits of knowledge for speedier and more brilliant choices, and its conversational AI offers a B2C type client experience to the end-clients.

Zycus assists endeavors with driving genuine investment funds, lessen dangers, and lift consistence, and its consistent, natural, and simple to-utilize UI guarantees high reception and worth across the association.

Begin your #CognitiveProcurement process with us, as you are #MeantforMore

Expected set of responsibilities

Zycus is searching for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to go along with us as (Technical Support Executive) Product Technical Analyst.

As a Technical Support Executive at Zycus, you will:

• Be essential for a day in and day out help group supporting Zycus’ Source-to-Pay obtainment suite
• Be the primary resource for Customers having questions/issues connected with Zycus items
• Work with the Technical Account Management Team to guarantee expectations are on-time, increment productivity and resolve issues for clients by organizing with various Teams from Zycus and Customer side to accomplish Customer Satisfaction
• Partake and add to best practices (instruments/process), information sharing and track down ways of robotizing and ideate new things to improve Customer experience, decrease manual endeavors and recommend new cycles
• Work with clients and interior partners while partaking and working with testing including User Acceptance Testing
• Assess and recommend inventive arrangements and workarounds for client prerequisites
• Work effectively on, Zycus items design, Incident Management Tools, MS-Excel, and so forth.
• Give solid specialized comprehension of Zycus item with the capacity to examine and show the Zycus Solution and how it could be designed to meet a client’s business needs.

Work Requirement

• Designing Graduate (B.E./B.Tech) in CS/IT/Electronics
• Experience Level: 0-1 years
• Solid composed and verbal relational abilities.
• Ability to work in Shifts
• Adaptable, excited way to deal with work including a powerful urge to learn new devices and methods to take care of business issues.
• Capacity to team up with different inside and outer partners
• Capacity to perform multiple tasks, learn, execute and succeed
• Comprehension of Supply chain activities, e-acquirement apparatuses, Incident Management Tools and information on ITIL ideas will be an additional benefit

Five Reasons Why You Should Join Zycus

• Cloud Product Company: We are a Cloud SaaS Company and our items are made by utilizing the most recent innovations like ML and AI. Our UI is in Angular JS and we are fostering our versatile applications utilizing React.
• A Market Leader: Zycus is perceived by Gartner (world’s driving statistical surveying examiner) as a Leader in Procurement Software Suites.
• Move between Roles: We accept that change prompts development and consequently we permit our representatives to move professions and move to various jobs and works inside the association
• Get a Global Exposure: You get to work and manage our worldwide clients.
• Make an Impact: Zycus gives you the climate to make an effect on the item and change your thoughts into the real world. Indeed, even our lesser architects get the chance to deal with various item includes.

About Us

Zycus is a trailblazer in Cognitive Procurement programming and has been a confided in accomplice of decision for enormous worldwide ventures for quite a long time. Zycus has been reliably perceived by Gartner, Forrester, and different experts for its Source to Pay coordinated suite. Zycus powers its S2P programming with the progressive Merlin AI Suite. Merlin AI assumes control over the strategic undertakings and engages obtainment and AP officials to zero in on essential ventures; offers information driven significant bits of knowledge for speedier and more brilliant choices, and its conversational AI offers a B2C type client experience to the end-clients.

Zycus assists endeavors with driving genuine investment funds, lessen dangers, and lift consistence, and its consistent, natural, and simple to-utilize UI guarantees high reception and worth across the association.

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