ICICI Off Campus hiring
📞 Job Description: Job Purpose: The primary objective of this role is to provide efficient customer service by addressing customer queries over the phone on a daily basis. Additionally, the position entails promoting and selling banking products to existing customers via phone interactions. 💼📞
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Roles & Responsibilities:
- 📞 Resolving customer complaints and queries effectively through phone conversations. 🗣️📞
- 📚 Providing customers with accurate and relevant information about products and services. ℹ️📋
- 💼 Utilizing phone interactions to cross-sell a range of banking products. 📈💰
Key skills:
- 👥 Fluent in spoken English and Hindi. 🗣️🇮🇳
- 🔄 Willingness to work in rotational shifts. 🔄🌐
Competencies:
- 💪 Passionate: Demonstrates a constant drive for personal and team improvement, shows strong initiative even in challenging situations. 🔥🚀
- 🤝 Customer-Oriented: Sees every customer interaction as an opportunity to create a positive impact, consistently strives to understand customer needs, and maintains accessibility and responsiveness. 🌟🙌
- 🎓 Experience: Graduates with 0 to 4 years of experience and excellent communication skills. 🎓💼💬
Location: Hyderabad, Mumbai. 📍🌆
Join our team in Hyderabad or Mumbai and be part of a dynamic environment, delivering exceptional customer service and promoting banking products. 🌟📞💼
