Zoho Hiring For 2023
Job Responsibilities:
- Provide voice-based support to both international and domestic customers over the phone (Inbound and Outbound calls).
- Build a rapport with customers through clear and confident communication.
- Focus on ensuring customer satisfaction and achieving first-time resolution for their queries and issues.
- Collaborate with the technical team to provide faster resolutions to technical problems.
- Work closely with the technical content team to identify gaps in the help module and suggest improvements.
- Be willing to work night shifts to support customers across different time zones.
Eligibility Criteria:
- Any Graduate in any field is eligible to apply. Preferred Skills:
- Excellent verbal and written communication skills are essential.
- Willingness to work in 24*7 shifts and possess outstanding customer handling skills.
- Good understanding of modern IT management and ITSM concepts.
- Exposure to Microsoft operating systems and basic networking concepts.
- Knowledge in Windows OS and applications is beneficial.
About Zoho:
Zoho Corporation is an Indian multinational technology company that specializes in creating web-based business tools. The company is best known for its online office suite called Zoho, which offers a range of productivity and collaboration tools for businesses.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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