Zoho Hiring For 2023
Job Responsibilities:
- Provide voice-based support to both international and domestic customers over the phone (Inbound and Outbound).
- Develop a positive rapport with customers through clear and confident communication.
- Prioritize customer satisfaction and aim for first-time issue resolution.
- Collaborate with the technical team to expedite resolutions for technical problems.
- Work closely with the technical content team to identify gaps in the help module.
- Be prepared to work night shifts.
Eligibility Criteria:
- Any Graduate in any field
Preferred Skills:
- Excellent verbal and written communication skills.
- Willingness to work 24/7 shifts with exceptional customer handling abilities.
- Good understanding of modern IT management and IT Service Management (ITSM) concepts.
- Exposure to Microsoft Operating Systems.
- Basic networking concepts.
- Knowledge in Windows OS and applications.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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