Associate Technical Support Engineer

PowerSchool is looking to hire an Associate Technical Support Engineer. A student from any discipline can apply for PowerSchool Recruitment 2022. Interested and eligible candidates can read more details below.

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Job Description:
Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results
Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts.
Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce
Implement new policies, procedures, and programs in support of Business
Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
Provide MIS support for Attrition analysis, includes- analyzing Exit interviews, observing trends and highlighting important aspects, preparing and publishing dashboards
Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs
Partner with HRBPs to drive Career pathing sessions/ initiatives
Support the L&D team in conducting a training needs assessment for employees across levels
Responsible for conducting regular vendor audits to ensure labor compliance.
Responsible for statutory compliance

Eligibility Criteria:
Any Graduate from any Stream
0-2 years’ prior experience in a technical support role
Hands Experience in SQL Database (MS SQL) is preferred
Experience with ETL is preferred

Preferred skill:
Aqua data studio knowledge for MS SQL is a plus
Proficient in Microsoft Office suite
Salesforce experience preferred
Prior CRM experience preferred
Strong attention to detail and time management
Strong oral and written communication skills
Strong customer service and conflict resolution skills
Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
Associate’s degree or equivalent work experience

About PowerSchool:
PowerSchool provides innovative, K-12 education technology software fueling better school management, student growth, and family engagement

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Associate Technical Support Engineer | PowerSchool | Bangalore | Apply Here!!