About CGI:
- CGI is an innovation organization that works in excess of 170 nations all over the planet joined in making innovation that improves life for everybody, all over the place.
- Work Responsibilities:
- Answer demands for specialized help by following endorsed strategies.
- Research revealed occurrences utilizing accessible data sources and instruments. Analyze, emergency and resolve equipment, programming, applications or fundamental organization related issues.
- Log all contacts and record every one of the exercises and results precisely and totally inside the episode the board apparatus.
- Allot unsettled passes to the fitting help group.
- Proactively screen, follow up and speed up the goal of relegated and forthcoming tickets.
- Recognize and heighten tickets requiring pressing consideration and activity.
- Remain current with framework data, changes and updates.
- Stick to work timetables, participation and leave arrangements.
Qualification Criteria:
- Any UG/PG degree.
- Superb talking and composing abilities in English with a nonpartisan emphasize, right language and punctuation.
Favored expertise:
- Information on the most proficient method to utilize PC and essential attention to Microsoft apparatuses like word, succeed and so on.
- Readiness to work in a 24*7 climate on rotational movements.
- Capacity to think plainly, examine the issue and do whatever it takes to fix the issue
- Correspondence (Oral/Written)
- Client assistance and Support
- Critical thinking/DecisionMaking
- Exhibits insightful and critical thinking abilities.
- Imaginative.
- Great composed and verbal relational abilities; authority in English and nearby language.
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