Ciena Hiring For Freshers
Ciena Job Responsibilities:
As a member of Ciena, your role entails:
- Automating data collection and resolution of issues.
- Providing remote technical support for identified CIENA products 24×7, including weekends and evenings.
- Collaborating with senior engineers to address field issues and aiding communication with Design and Supply Chain teams.
- Using debug tools and lab research to assist in solving customer technical problems.
- Gathering necessary information for escalating incidents/issues to senior engineers, which could involve Engineering/Design, Product/Project Management, Documentation, or Training.
- Offering Customer feedback to Quality Assurance, Design, Product Management, Technical Publications, and Training.
- Contributing to the publication of MOP/ISB/FSB documents.
- Contributing to the knowledgebase (KCS).
- Performing the role of a Customer Lead Engineer for specific clients.
- Performing Resident Engineering functions either on-site or remotely.
- Traveling to customer sites and Ciena locations globally.
Qualcomm Eligibility Criteria:
- Bachelor’s degree in a technical field (e.g., Engineering, Computer Science) from a four-year college or university, or equivalent combination of education and experience.
- 0-3 years of related experience.
Preferred Skills:
- Experience in automating tasks using scripting languages like JavaScript and Python.
- Basic understanding of the operation of fiber optic transport and/or switching equipment.
- Preferably, experience in a technical support role with a telecommunications equipment vendor.
- Basic problem-solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment, or related fiber optic facilities.
About Ciena:
Ciena is a network strategy and technology company with a mission to provide an experience for both you and our customers that is as rewarding as the outcomes achieved. We attract the best and brightest talents – those with exceptional skills, motivation, and the right attitude to contribute to our success. Our culture seamlessly balances openness and informality with professionalism and trust, all grounded in our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.
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How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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