Citibank Hiring For Hybrid Job | KYC Operations Analyst | Support Analyst | Apply Here !!

Required Skills:

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Self-motivated and detail-oriented.
• Proven organization and time management skills.
• Demonstrated problem-solving and decision-making skills.
• Consistently demonstrates clear and concise written and verbal communication skills.

Job Profile & Responsibilities of KYC Operations Analyst:

• Partnership with relationship management and compliance teams to assist with the preparation, development, due diligence, and supporting appendices.
• Create and maintain KYC records by obtaining information from internal and external sources.
• Validate the information within KYC records and customer identification program documents to ensure completion and accuracy.
• Ensure KYC records incorporate local regulatory requirements. Maintain a BSU tool.

Job Profile & Responsibilities of Support Analyst:

• Update help content used by Knowledge Hub end-users to service client inquiries, as needed.
• Execute work assigned, including annual review certification and change requests.
• Serve as a liaison to the business for work assignments by asking fact-finding questions, following up on open items, and helping with content approval.
• Conduct needs assessment and update content or develop content-related solutions according to business requirements.
• Research and seek out solutions to inquiries on help content and all other open items related to business, including policy gaps and changes.