Cognizant Hiring For 2024 | IT Service Desk | Apply Here !!

Cognizant Recruitment Responsibilities:

• Provide first-line technical support and assistance to end-users, addressing their IT-related issues and inquiries.
• Log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
• Troubleshoot hardware and software problems, performing diagnosis, and resolving technical issues to minimize downtime.
• Collaborate with other IT teams to escalate complex issues and ensure prompt resolution.
• Maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
• Should be client-focused and able to work with users from different communities and cultures across the globe.
• Ability to have flawless communication (verbal and written) with clients and possess sound technical knowledge.
• Work in shifts and from the office.

Cognizant Off Campus Eligibility Criteria:

• 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full-time degree).
• Candidates having 50% in X, XII, Diploma, or UG.
• Open to Indian nationals only.
• Being flexible to any work locations, shift timing, technology.
• The final Cognizant onboarding would be subject to satisfactory background verification.
• If PAN card is already available, ensure you have both first name and last name updated in the PAN card.
• Background verification will not be successful if the PAN card name and the superset registered name do not match.
• If PAN card is not available, kindly do not proceed with the application registration.

Preferred skill:

• Team player and quick learner.
• Good Communication – Verbal and Non-Verbal skills.
• Multi-Tasking.
• Good Team Player.