Cognizant Hiring For Freshers
Job Responsibilities For Cognizant Hiring For Freshers :
As a member of Cognizant, your role will involve administering and managing client product support for customers who reach out through calls, chats, or emails in the support center. You will provide customer support to international customers, handling inbound and outbound calls. You will assist customers with various client products, such as Analytics, YouTube, and more. Ensuring efficient and timely service delivery across teams for multiple clients will be a priority. You will collaborate closely with functional leads to define strategies and processes that enhance efficiency and productivity within the process. Additionally, you will work with the business development team to expand services and onboard new clients. Creating and managing risk and mitigation plans based on discussions with project stakeholders will be part of your responsibilities. You will report performance status and any escalations to your manager. Depending on the client, you may serve clients through account managers or directly through various applications.
Eligibility Criteria:
To be eligible for Cognizant Careers, you should hold a bachelor’s degree from any stream.
Preferred Skills:
Preferred skills for this role include analytical and problem-solving skills, strong organization and time management skills, effective communication skills to interact with team members and present findings, attention to detail and follow-through skills, ability to work independently and as part of a team, and willingness to travel as required.
About Cognizant:
Cognizant is a leading global professional services company that helps clients transform their business, operating, and technology models for the digital era. With a consultative and industry-based approach, Cognizant enables clients to envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 list and is consistently recognized as one of the most admired companies in the world. Cognizant empowers clients to lead with digital solutions and drives their success in today’s rapidly evolving business landscape.
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