Cognizant Recruitment work from home technical writer

About Cognizant

Cognizant is one of the world’s leading professional services companies, transubstantiating guests ’ business, operating, and technology models for the digital period. Our unique assiduity- grounded, exemplary approach helps guests fantasize, make and run further innovative and effective businesses. Headquartered in theU.S., Cognizant is ranked 185 on the Fortune 500 and is constantly listed among the most admired companies in the world. Learn how conscious helps guests lead with digital
Cognizant is hiring campaigners for the post of Technical Writer

Job liabilities
Respond to requests for specialized backing by following prescribed procedures.

Research reported incidents using available information sources and tools.
Diagnose, triage and resolve tackle, software, operations or introductory network- related issues.

Log all connections and document all the conditioning and results directly and fully within the incident operation tool.
Assign Undetermined tickets to the applicable support platoon.

Proactively cover, follow up and expedite the resolution of assigned and pending tickets.
Identify and escalate tickets taking critical attention and action.

Stay current with system information, changes and updates.
Cleave to work schedules, attendance and leave programs.

Eligibility Criteria
Any UG/ PG degree.

Excellent speaking and jotting chops in English with a neutral accentuation, correct alphabet and syntax.

Preferred skill

MS Office
Adobe Acrobat

MS Office Chops
Payer Products