Concentrix Hiring For Freshers
About Concentrix:
Concentrix is a technology-enabled global business services company that specializes in customer engagement and enhancing business performance. The company collaborates with forward-thinking executives worldwide to ensure their businesses are future-proofed, staying ahead of competition and customer expectations.
Concentrix Job Responsibilities:
As an employee at Concentrix, your key responsibilities will include:
- Conducting quality audits and providing feedback to agents.
- Performing compliance and quality checks, ensuring timely reporting.
- Contributing to continuous improvement initiatives by making recommendations and driving improvements.
- Analyzing data and creating designated reports and presentations.
- Strengthening quality management processes and frameworks to enhance quality delivery.
- Ensuring efficient data management for all deliverables, making them accessible without delays.
- Managing client escalations effectively.
- Participating in internal and external calibrations to ensure consistent scoring and feedback delivery approaches.
- Possessing knowledge of tech accounts.
Concentrix Eligibility Criteria:
To be eligible for a role at Concentrix, you should have:
- Completed a degree in any discipline.
Preferred Skills:
The following skills are preferred for this role:
- Understanding of audit, mining, and coaching processes.
- Strong verbal and written communication skills.
- A fair level of proficiency in Excel and reporting knowledge.
- Flexibility to work in shifts.
- Ability to work effectively under pressure and within strict timelines.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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