Work Title: Technical Support Engineers
Work Location: CSS Corp, Hyderabad
Number of Openings: 100+
Qualification: 2022 passing out graduates can apply
Jobs and Responsibilities:
- Gives L1 and L2 remote help on every one of the 5 working frameworks (Linux, Mac, Windows, Chrome and Android) with essential OS investigating methods and recorded heightening systems
- Gives L1 and L2 remote help on programming and applications to the mark of establishment and essential use; whenever expected need to heighten or record bug with application proprietors
- Utilizes investigating methods to distinguish network related issues
- Gives framework authoritative help and essential equipment investigating on work areas, PCs, VMs and Servers
- Assist workers with access and record issues in light of characterized/reported rules, strategies and methods
- Goes to required specialized instructional meetings and genuinely takes advantage of KBs to effectively resolve issues
- Consents to plan adherence to guarantee the general help level targets are accomplished
- Recognizes and gives input on special (or) repeating client issues
Favored Qualification (Secondary)
- Fantastic relational abilities
- Great client support abilities, performing various tasks and initiative abilities
- Capacity to change rapidly to the changing needs and settle on fast choices with restricted data
