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Google Off Campus Drive | For Technical Support | Apply Now !

By Job's 4 U

Published on:

 

Google has reported a task warning for the post of Process Executive. An understudy from different disciplines can apply for Google. Intrigued and qualified applicants can peruse more subtleties underneath. (Infosys Hiring Off Campus)

Google Recruitment 2022:

  • Organization NameGoogle
  • Post Name –  Technical Support
  • Degree – Bachelor’s Degree
  • Branch –  All Branches
  • Batch –  2019, 20, 21, 2022
  • Salary –  ₹ 13 LPA*
  • Experience –  Fresher (0 – 18 months*)
  • Location –  Bengaluru

Position liabilities

  • Keep a positive and expert disposition towards clients.
  • Offer help across different stages, including visit, live email, texting, and telephone (voice calls).
  • Be adaptable to work in a 24×7 help climate according to the business needs which could incorporate evening and end of the week shifts
  • Investigate essential specialized issues, distinguish client needs, and foster clever fixes to address them.
  • Keep up with reaction and goal speed as characterized by SLOs;
  • Keep high consumer loyalty scores and adhere to quality guidelines in 95% of cases.
  • Give high-contact help to most noteworthy Tier clients, work inside and out comprehension of most squeezing client issues.

Least capabilities

  • Four year college education from a certify organization
  • Incredible verbal and composed English language abilities
  • Solid scrupulousness and a demonstrated capacity to adjust numerous needs
  • 0-year and a half involvement with Technical Support/Customer administration tasks/Troubleshooting/Campaign Optimization in any organization

Favored capabilities

Capacity to go past assist with focusing articles and comprehend the specialized framework to determine client inquiries

Capacity to retain complex specialized ideas and convey them to a non-specialized crowd

Any capability or involvement with Digital promoting would be an additional benefit

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