Groww Recruitment 2023
Eligibility Criteria:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th, and Graduation.
- No backlogs and gap years during education.
- Must be fluent in English and Hindi.
Preferred Skills:
- Familiarity with Object-oriented programming with Microsoft .Net (VB and C#), VBA, Java, or similar.
- Familiarity with Microsoft SQL Server.
- Familiarity with API interaction.
- Strong use of Microsoft Office productivity tools, including Excel, Word, Access, PowerPoint.
- Ability to multi-task while managing deadlines, perform well under pressure, work independently and as part of a team.
- Ability to succeed in a collaborative, start-up-paced environment.
- Good business acumen and awareness of business trends.
- High degree of motivation, flexibility, and creativity.
Job Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, responding to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Assist with the development and improvement of the product by gathering feedback to identify recurring issues and addressing them with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
