HCL Hiring For Freshers
About HCL Technologies:
HCL Technologies is a multinational information technology services and consulting company headquartered in Noida, India. With operations in over 50 countries, it has become one of India’s top IT companies since its founding in 1976. HCL provides a wide range of services, including software development, IT infrastructure management, engineering and research and development services, among others. The company is known for its customer-first approach, respect for individuals, and commitment to excellence and innovation.
Job Description:
HCL Technologies is currently offering job opportunities for fresh graduates from the 2022 and 2023 batches. The positions are based in Chennai, Tamil Nadu, India, specifically at the Sholinganallur location, and are full-time employment opportunities. Interested candidates can reach out to HR representatives Harish K and Indrakumar M via email at harish-k@hcl.com and indrakumar.m@hcl.com, respectively.
Roles and Responsibilities:
The ideal candidates for these roles should have excellent communication skills to effectively handle international clients. They will be responsible for adhering to timelines and maintaining accuracy while reporting daily performance. Keeping performance logs and reporting KPIs/SLAs within agreed timelines is a crucial part of the job. The position entails handling various activities related to O2C (Order to Cash), such as invoice management, order management, collections, dispute resolution, and managing customer calls and emails at the O2C Helpdesk. Prior exposure to Helpdesk metrics and SAP (including invoicing, contracts, and workflows) is preferable. As part of the Customer Service/Contact Center/Concierge COE team, the selected candidates will be responsible for attending customer calls, emails, and chats, responding to customer requests, checking product availability, order status, and account information, coordinating with other departments, and ensuring adherence to metrics and performance logs.
Desired Candidate Profile:
- Freshers with excellent English communication skills are required.
- Graduation is compulsory without any standing arrears. Diplomas are not eligible.
- Flexibility in working shifts, including night and rotational shifts, is essential.
- The work location is Sholinganallur ELCOT, Chennai.
- The interview process will involve HR screening, Versant Test, and Operations Interview. Candidates must bring wired headphones for the Versant Test.
Perks and Benefits:
- Cab facility available (chargeable).
- Opportunity to learn from international trainers.
- World-class exposure in a supportive working environment.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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