- Academic Criteria – 60% or 6 CGPA or more all through in tenth, twelfth and Graduation No Live overabundances at the hour of enlistment
- Year of Passing – 2022 Pass out
- Job – Trainee
- Work Location -Mumbai/Pune/Chennai and Noida
Capability:
1. Graduates – BSc (CS/IT/Electronics) and BCA
Expected set of responsibilities
1. Brilliant verbal and composed correspondence in English is must
2. Ought to have essential information on ITIL interaction and worldwide Client taking care of via telephone and email
3. Meet laid out assistance level measurements for call reaction, specialized backing and client care
4. Give Help Desk Support to End clients and Level 1/2 help of IT Foundation and Applications
5. Log Incidents/call tickets into Ticketing device, screen approaching client ticket lines for task, follow-up and goal
6. Follow and finish IT Service work area opening and shutting agendas
7. Exploration and update information base for arrangements that can be utilized to give first call or contact goal
8. Perform establishment/investigating/arranging of MS standpoint Client, MS Office, Applications programming, Antivirus Software, Internet adventurer furthermore, essential organization investigating
9. Utilize remote devices, for example, Remote Desktop support, Dame Ware/Bomgar, Group watcher etc..(It’s a discretionary) to investigate and determine endusers PCs, work areas.
10. Give follow-up support of End-clients to guarantee that assistance gave by Help Desk has tended to their requirements in a convenient and productive way
11. Applicants ought to be available to work in 24*7 movements climate CTC and Stipend 3LPA and 15k for quite a long time payment sum Administration Arrangement 2yrs – 2 Lakhs
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