Depiction :
Hexaware is the quickest developing cutting edge supplier of IT, BPO and counseling administrations. Our emphasis lies on taking an administrative role in assisting our clients with accomplishing client closeness as their upper hand. Our computerized contributions have assisted our clients with accomplishing functional greatness and client
charm by ‘Driving Man Machine Collaboration.’ We are currently on an excursion of transforming the encounters of our client’s clients by utilizing our industry-driving conveyance and execution model, worked around the technique — ‘Robotize EverythingTM, Cloudify EverythingTM , Transform Customer
ExperiencesTM.
Job Details for Hexaware Off Campus Drive 2022
- Work Role – Trainee – Infrastructure Management Support
- Qualification – BSc/BCA
- Batch – 2022
- Experience – Freshers
- Location – Mumbai/Pune/Chennai and Noida
- CTC – INR 300,000.00 per Annum
- Last Date – 23 June 2022
Job Description for Hexaware Recruitment :
- Amazing verbal and composed correspondence in English is must
- Ought to have essential information on ITIL interaction and worldwide Client dealing with via telephone and email
- Meet laid out assistance level measurements for call reaction, specialized help and client care
- Give Help Desk Support to End clients and Level 1/2 help of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing apparatus, screen approaching client ticket lines for task, follow-up and goal
- Follow and finish IT Service work area opening and shutting agendas
- Examination and update information base for arrangements that can be utilized to give first call or contact goal
- Perform establishment/investigating/arranging of MS viewpoint Client, MS Office, Applications programming, Antivirus Software, Internet traveler and fundamental organization investigating
- Utilize remote instruments, for example, Remote Desktop support, Dame Ware/Bomgar, Team watcher etc..(It’s a discretionary) to investigate and determine end-clients PCs, work areas.
- Give follow-up support of End-clients to guarantee that help given by Help Desk has tended to their necessities in an opportune and productive way
- Up-and-comers ought to be available to work in 24*7 movements climate
- Competitors having over 1 year of schooling hole and applied in most recent a half year with Hexaware are not qualified for this drive
