Hitachi Hiring For Work From Home | People Service Specialist | Apply Here !!

Job Responsibility:

• Perform installations, start-ups, maintenance, repairs, and updates of all products within the area of expertise, assisting with other products under supervision.
• Communicate and accept all operative advice from the Customer Care Center.
• Support the SERVOR Service process, ensuring optimal performance in all process activities related to the area of responsibility.
• Escalate incidents according to defined parameters and inform the Customer Care Center on all escalation issues.
• Report any customer complaints with proper documentation to the CCC.
• Ensure proper use of tools & test equipment and report usage on any related service report.
• Comply with national and local regulations, safety standards, and technical guidelines.
• Maintain the highest customer satisfaction within the framework of Siemens Healthcare Customer Services.
• Perform responsibilities and jobs cost-effectively, taking profitability into account.

Eligibility:

• CGPA of 6.5 and above with no active backlogs.
• Willingness to work in a field job (This is not a sales role).
• Residence address should be the same as the work location.