IKEA is Hiring for Resolution Generalists
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Job Liabilities
give qualitative client support in all remote channels( phone, converse, correspondence, videotape, social), to secure a great client experience, therefore erecting trust in IKEA brand.
Offer great and accessible results, demonstrating a client- centric and truly humane approach in every client commerce, in order to maximize client satisfaction.
Make use of conflict operation ways in the client contact to contribute to smooth and positive relations that drive client retention.
Take responsibility to decide in which cases to go the redundant afar, prioritizing client experience while understanding cost knowledge.
Contribute with input to set, and responsible for reaching, particular pretensions that align with and contribute to the unit, function and platoon pretensions.
laboriously seek information about the IKEA products and services to stay up to date with marketable precedences and conditioning therefore maintaining capability to contribute to deals directly and laterally.
give feedback on enhancement requirements, therefore contributing to allco-workers having the knowledge needed to meet client requirements.
Capture and partake applicable client perceptivity to enable other corridor of Ingka to ameliorate the client experience.
Eligibility Criteria
Any Graduate from any sluice.
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