Work Type: Full-Time
Compensation Range: $N/A
Work Responsibilities:
Kyndryl is at the core of progress — committed to assisting organizations and individuals with developing further. Our kin are effectively finding, co-making, and fortifying. We propel ourselves and each other to look for better, to go further, and we convey this energy to our clients. At Kyndryl, we believe you should continue to develop and we’ll give a lot of chances to get that going.
Job and obligations
As Technical Engineer, you are capable to help issue and change tickets for client support tasks (for example capacity frameworks or server) for work including issue assurance and execution of changes to equipment, programming, applications or organization frameworks.
These errands are not normalized and require free thought and critical thinking to determine. Collaboration with different groups is frequently expected to handle issues. It additionally gives an open door to comprehend the ongoing Automation and Analytics work happening with clients to rearrange and further develop tasks with insignificant exertion.
We will give you an enhancing experience and stage to foster your scholarly learning in a professional workplace, obtaining new abilities and assisting you with conveying to our business to have an effect.
How we’ll assist you with developing
You’ll approach figuring out how to foster your specialized abilities, with over 500+ learning plans, covering 200+ jobs
There will be valuable chances to partake in programs intended to keep your abilities industry pertinent: We will put resources into upskilling you to fresher adaptations of advances/cross-expertise to develop your assorted specialized abilities in a similar innovation. This additionally involves key outside instructional courses and certificates
We will likewise put resources into non-specialized advancement and schooling for you including correspondence, administration, project the board, administration the executives, hazard, quality and consistence
What your identity is :
You should show relational abilities while working with enormous groups that work intimately with clients across skillet India and work in changed time regions
You will show the board abilities in your subject matter, talented to deal with different undertakings, focus on and follow through on time
You can explain with certainty for the ideal perspectives and be energetic to learn and apply specialized ability tackle Client issues
As Tech Support Associate, you are capable to really deal with troublesome client connections and testing client issues without the requirement for administrative intercession; keep up with balance and impressive skill even with undeniably challenging and requesting clients.
Obligations:
Be essential for a group of specialized specialists, persuaded by a longing to work with clients and be liable for giving voice backing to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
Dealing with complex client situations, recording arrangements, and really giving trustworthy and ideal goal to all item related specialized issues experienced by clients.
Giving far off Infrastructure support conveyance and performing issue cause examination.
Teaming up with individual help partners and other inner associations to give unrivaled client care.
Going about as a client advocate by working straightforwardly with clients on high need issues to convey ideal goal and catch client input to impact process/item upgrades.
Expecting client needs and really addressing concerns connected with their issue or goal.
Giving direct specialized help to clients by means of telephone, email, and visit.
Required Technical and Professional Experience
Basics of IT
Fundamental Concepts in Networking, Windows, Linux, Unix and other OS
Fundamental Knowledge of ideas about information bases
Fundamental Knowledge of Z/Os and Operations Monitoring
Essentials of SAN, Back-up and Restore Technology
Essentials of Endlessly distributed computing
Favored Technical and Professional Experience
We are searching for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (PC/IT specialization just) students,2022 pass outs.
65% or 6.5 CGPA above are qualified to apply.
All subjects will be considered including elective/discretionary subjects
No ongoing Backlogs
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