PhonePe Hiring For Freshers
Job Responsibilities :
- Prioritize integrity and a customer-first approach in all interactions.
- Handle basic PhonePe account and transaction queries via both phone and data channels.
- Adhere to specified process guidelines to achieve issue resolution.
- Establish trust with customers through effective interactions.
- Meet hourly and daily productivity targets.
- Utilize internal processes and resources to address customer issues.
- Escalate issues appropriately, seeking support from relevant teams for resolutions.
- Identify opportunities for process improvements.
- Engage and educate customers on how to make the most of PhonePe services.
Qualifications:
- Bachelor’s degree in any field.
Preferred Skills:
- Excellent written and verbal communication in both English and Hindi.
- 0-2 years of experience in insurance advisory or sales roles.
- Quick learning ability.
- Active listening skills and adept at handling objections.
- Strong customer orientation and adaptability to different scenarios.
- Team player who is flexible and open to feedback.
- Ability to multitask, prioritize, and manage time effectively.
- Multilingual skills (spoken and written) in South Indian languages are a plus.
- Willingness to work in shifts as required.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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