Razorpay Hiring For 2024 | Junior Risk Management | Apply Here !!

Razorpay Recruitment Responsibilities:

• Monitor transactions/merchants to identify risk/fraud and take necessary action immediately.
• Handle transaction queries in case of discrepancies where disputes arise from the customer.
• Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
• Speak to merchants or customers to understand and address queries/concerns.
• Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

Razorpay Off Campus Eligibility Criteria:

• Any Graduate from any stream.

Preferred skill:

• Freshers, knowledge about a customer support app or CRM, such as Freshdesk.
• Interpersonal skills – Friendly and pleasant demeanor over the phone and email.
• Communication skills – Exceptional verbal and written communication.
• Listening skills – Understand, anticipate, and resolve queries arising from various stakeholders.
• Attention to detail and accuracy – Excellent organizational skills and multitasking skills. Identify anomalies or suspicious behaviors and act quickly to reduce impact.
• Takes initiatives – Quickly and thoroughly solves problems when deliveries, transactions, or experiences do not go 100% as planned.
• Good Communication- Verbal and Non-Verbal skills.
• Multi-Tasking.
• Good Team Player.