Tech Mahindra Hiring For Work From Home | Associate | Customer Support Exexutive | Apply Here !!

Job Description & Responsibilities for Associate/Customer Support Executive

Required Skills:

• Team Player: Ability to work cooperatively and effectively with fellow colleagues.
• Communication: Excellent verbal and written communication skills.
• Technical Knowledge: Proficiency in Google Sheets and Data Studio.
• Stress Management: Ability to handle pressure and demonstrate a proactive approach to work.

Job Profile & Responsibilities:

• Customer Support:
  • Provide customer support through voice communication.
  • Resolve issues and miscellaneous queries.
  • Handle internet-related queries.
  • Offer technical support for international voice processes.

Job Description & Responsibilities for Business Analyst

Required Skills:

• Team Player: Ability to work effectively within a team.
• Communication: Excellent verbal and written communication skills.
• Technical Knowledge: Proficiency in Google Sheets and Data Studio.
• Stress Management: Ability to handle pressure and demonstrate a proactive approach to work.

Job Profile & Responsibilities:

• Systems Analysis:
  • Define systems scope and project objectives through research activities.
  • Analyze business client needs and document requirements using business analysis procedures and concepts.
  • Identify risks and consider business implications of applying technology to the current business environment.
• Inventory and Reporting:
  • Knowledge of MRP (Material Requirements Planning) and inventory management.
  • Create and prepare reports and presentations.
• Team Collaboration:
  • Work as a team to accomplish objectives and make recommendations for enhancements.
  • Participate in validation and testing activities to identify system problems.
  • Perform other duties as assigned.