Wipro Hiring For 2023
About Wipro
Wipro is a leading multinational company based in India that provides IT services, consulting, and business process services. Founded in 1945, Wipro has grown to become a global organization with a presence in over 50 countries. With a focus on digital transformation and innovation, Wipro has helped numerous clients across various industries to improve their business operations, enhance customer experience, and drive growth. The company is known for its commitment to sustainability and social responsibility and has received numerous awards and recognition for its contributions to the community and the environment.
Job Description
The Associate holds the responsibility for processing low-complexity transactions with precision and efficiency, adhering to client-specific standard operating procedures. Their role primarily involves executing rule-based tasks and collaborating with Subject Matter Experts (SMEs) and managers to identify areas for improvement. This role may span across various client teams.
Responsibilities:
- Acquire in-depth process knowledge from SMEs, both internal and client-facing, and achieve process certification.
- Actively participate in and successfully complete role-related training programs.
- Effectively manage assigned tasks and process transactions of low complexity.
- Maintain consistent productivity and accuracy in alignment with team requirements.
- Ensure timely and accurate service delivery in accordance with client Service Level Agreements (SLAs) and contractual commitments.
- Provide prompt responses to inquiries from internal and external stakeholders.
- Adhere to Data Privacy and Code of Conduct standards.
- Comply with Time Recording guidelines.
- Follow floor policies, team schedules, and leave plans.
Core Competencies:
- Passion for results: Commitment to performing the job to the highest possible standard.
Client Centricity:
- Seek to understand the client’s perspective through questions and active listening.
- Meet deadlines with minimal or no escalations.
- Demonstrate responsiveness to client needs and requests.
Effective Communication:
- Actively listen and seek clarification when necessary.
- Communicate information clearly and concisely based on the understanding of given data.
Collaborative Working:
- Collaborate effectively with colleagues from different parts of the organization.
- Be adaptable in one’s way of working to benefit clients, the organization, and relevant stakeholders.
Problem Solving & Decision Making:
- Gather and analyze data and information related to the issue at hand.
- Display a sense of urgency in accomplishing goals and taking actions for results.
Learning Agility:
- Show eagerness to learn on the job.
- Apply learned concepts and skills with guidance.
- Seek necessary assistance to deliver results in new and ambiguous situations.
Execution Excellence:
- Understand work expectations clearly and prioritize critical activities.
Education & Skills:
- A Bachelor’s Degree, preferably in Commerce or Accounting.
- 0-24 months of work experience.
- Strong written and verbal communication skills in English.
- Proficiency in computer applications, including Excel and Word.
- Minimum typing speed of 25 words per minute with 90% accuracy.
Work Conditions:
- Flexibility to work 24/7 shift timings.
- Occasional extended work hours to meet business needs.
- Mobility across client teams.
- Willingness to sign a service agreement upon joining and before every overseas travel, assignment, or training opportunity.
Apply Link:- Click Here
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- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
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- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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