About Company
Wipro Limited is an Indian global partnership that gives data innovation, counseling, and business process administrations. The Fortune India 500 positions it the 29th biggest Indian organization by absolute income. It is likewise positioned the ninth biggest manager in India with north of 200,000 workers.
Work Responsibilities:
- Phenomenal relational abilities,
- Capacity to Empathize, mollify and deal with Irate Customers withExceptional relational abilities.
- Specialized Knowledge in Troubleshooting Base Operating systemIssues and anxious to learn New Technologies.
- Investigating Windows, Outlook, Teams, Citrix. VDI, VPN,Security App and so forth over Remote Support
- Answer approaching calls and answer client’s messages intimely way.
- Oversee and determine client grumblings.
- Distinguish and heighten issues to bosses as and when required.
- Give item and administration data to clients.
- Research expected data utilizing accessible assets andOffer Solution to clients.
- Research, recognize, and resolve client protests usingapplicable programming.
- Course calls and passes to fitting assets and Domains whocan best help he client,
- Archive all call data as indicated by standard operatingprocedures.
- Perceive, record, and caution the supervisory crew of patterns incustomer calls.
- Make SOPs for new Issues and goal given.
- Complete call logs and reports.
Qualification Criteria:
Any Graduate from any Stream
Favored expertise:
- Cooperative person and fast student
- Great Communication-Verbal and Non Verbal abilities
- Performing multiple tasks
- Great Team Player
- Capacity to communicate with cross-useful groups
- Exceptionally created logical and hierarchical abilities
- Work in a dexterous climate to convey excellent programming.
- Experience with conveyed, multi-layered frameworks, calculations, and social information bases.
- Experience in advancement science like straight programming and nonlinear streamlining.
- Capacity to explain specialized difficulties and arrangements actually.
- Capacity to plan and code the right arrangements beginning with extensively characterized issues.
