About Wipro:
Wipro Limited is an Indian worldwide organization that gives data innovation, counseling, and business process administrations. The Fortune India 500 positions it the 29th biggest Indian organization by all out income. It is likewise positioned the ninth biggest business in India with north of 200,000 workers.
Work Responsibilities:
- Survey execution dashboard and the scores for the group
- Support the group in further developing execution boundaries byproviding specialized help and cycle direction
- Record, track, and report all questions got, critical thinking steps taken and complete effective and fruitless goals
- Guarantee standard cycles and methodology are adhered to resolveall client inquiries
- Resolve client questions according to the SLA’s characterized in thecontract
- Foster comprehension of cycle/item for the group membersto work with better client collaboration and investigating
- Record and break down call logs to detect most happening patterns toprevent future issues
- Recognize warnings and raise serious client issues to Teamleader in instances of troublesome goal
- Guarantee all item data and revelations are given toclients when the call/email demands
- Evades lawful difficulties by checking consistence with serviceagreements
Qualification Criteria:
- Any Graduate from any stream
- Favored expertise:
- Fantastic verbal composed relational abilities
- Great correspondence and co-appointment abilities
- Solid critical thinking abilities with extraordinary meticulousness and decisive reasoning
- Quality situated exceptionally dedicated
- Uplifting outlook with eagerness to learn
- Extraordinary cooperative person
- Capacity to lead and work freely with full proprietorship
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