About the job
Welcoming from Infosys BPM Ltd.,
“We are employing for Service work area and Customer Service expertise and kindly stroll in for interview on July sixth 2022 at Bangalore”
Note: Please convey duplicate of this email to the setting and ensure you register your application prior to going to the stroll in. Kindly use beneath connection to apply and enlist your application. Kindly notice Candidate ID on top of the Resume ***
https://career.infosys.com/joblist?companyhiringtype=BPM&countrycode=IN
Reference ID : PROGEN-HRODirect-121907
Interview details
Interview Date: July sixth (Wednesday)
Interview Time: 10 AM till 12.30 PM
Interview Venue:
- Infosys BPM Ltd , Focus Tower Plot No.25 and 23,
- Konappana Agrahara Village, Begur Hobli ,
- Hardware City, Bengaluru, Karnataka 560100
- Things to recall while entering the grounds
- ü Keep your twofold portion immunization endorsement convenient while entering grounds. There will be irregular checks at the door by the Security group
- ü would have to deliver legitimate negative RT-PCR report (72 hours) if there should be an occurrence of single immunization or on the other hand on the off chance that they have gone between states notwithstanding being double inoculated
- ü Please wear veils, and follow Covid conventions
ü Documents to Carry:
- · Convey 2 Copies of print out your refreshed resume;
- · Convey any 2 photograph Identity verification (PAN Card/Driving License/Voters ID card/Passport).
- · All unique schooling records should be accessible for check. (tenth, twelfth, Graduation(Sem Wise Marksheet, CMM. Temporary and Original Degree)
- If it’s not too much trouble, secure beneath Position Description for your reference:
- Title :: Service work area and Customer Service
- Work Location: Bangalore and Pune
Capability:
- · CS Roles:: Any alumni with 15years of formal instruction
- · SD Roles:: Graduate with 15 years of formal schooling in BCA/BTECH/MCA/BE/MSc/BSC-Computer Science
Shift and Venue Details:
- · Shifts : 24*7
- · Experience : 0 to 4 years of Experience
Expected set of responsibilities::
- · Magnificent relational abilities to join in/resolve client issues on calls/talk/mail.
- · information in utilizing tagging devices, for example, Service presently, Remedy, control M will be added advantage
- · Information on settling inquiries using voice ability on any of VPN, Drivers, O365, driver establishments, Active index
- · General help information on Operating frameworks across different stages and essential ideas of systems administration, distributed computing
- · Efficiency applications like Microsoft office instruments.
- · Open to work in 24*7 and work from office climate
- · Insightful issue solvers who will grasp issues and to determine client issues
- · Critical thinking abilities and speedy reasoning to claim and determine clients’ issues autonomously, completely and proficiently
- · Being proactive and recognize client’s time
- · Great using time productively, guaranteeing all contacts with clients add esteem
- · Work from Office
Pointers to note:
- Kindly don’t convey PCs/cameras to the setting as these won’t be permitted because of safety limitations.
- Unique Government ID card is must for Security Clearance.
