Kyndryl Hiring For 2023
About Kyndryl:
Kyndryl is a focused, independent company that builds on its foundation of excellence by creating systems in new ways. They bring in the right partners, invest in their business, and work side-by-side with their customers to unlock potential in the technology industry.
Kyndryl Recruitment Job Responsibilities:
- Advise and guide the client regarding the use of a broad range of products, offerings, and services.
- Follow a standard call flow and problem-handling processes (scripted or not scripted), verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support.
- Utilize technical resources and tools to answer questions and respond to client requirements.
- Identify problems related to product installation, update, configuration, operations, or performance.
- Guide the client, advise on potential resolutions and their implementation, and play a key role in overall client satisfaction.
Kyndryl Recruitment Eligibility Criteria:
- Bachelor’s degree in any stream.
- Candidate should have a minimum of 0-2 years of experience.
- Proficient in ensuring customer issues are resolved in the most timely and effective manner possible. Freshers are also considered.
Kyndryl Recruitment Preferred Skills:
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience in utilizing available time efficiently to achieve effective and efficient results.
- Hands-on expertise in assembling a complete and accurate problem/symptom description of reported issues.
- Solid experience in successfully solving problems, identifying root causes, and finding creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and awareness of basic hardware concepts.
- Experience in user-level familiarity with at least one e-mail client – Outlook, Notes, etc.
- Questioning skills/probing skills, as relevant to the issue and level of the caller.
- Find opportunities and implement process improvements.
- Ability to empathize and work with customers in real-time to resolve issues.
Apply Link:- Click Here
How to Apply for Off Campus Drive ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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